Professional Services to support your business
Professional Services team
Our industry experienced professional services team will work with you to help analyse your specific requirements, plan and manage the implementation process, configure and train you on your new system to assist your adoption and ongoing use. Whether a tactical deployment to support delivery of a project, or a more strategic investment to define, manage and operate digital estate, be assured that we measure our success by yours.
Our consultants have many years of industry experience across a wide range of sectors in the UK and Internationally. They listen, analyse, advise and work with you to configure and setup your BC Enterprise solution, to optimise your information management processes. From large capital projects to major programmes of work, from modest asset portfolio to full digital estate, the BC team deliver on your strategic and operational needs.
BC Enterprise is a powerful and hugely configurable platform that delivers turnkey capability to AEC and asset owning client organisations. From time to time however, some clients request that we flex the BC framework to incorporate discrete application developments, systems integrations and data migrations to ensure the BC platform maps closely onto existing processes and ecosystems. Our agile approach keeps bespoke developments on track, ensuring close functional fit within the overall framework.
Training and Guidance
At GroupBC we understand that learning styles are different. Bite size is the right size, at initial adoption through to ongoing use. That’s why we’ve adopted a blended learning approach incorporating a mix of application help, online videos, webinars and on-site classroom training. Our training team not only support the initial adoption, but also assist clients with project mobilisation training covering end user, administration and configuration training.
Busy project teams and property professionals needs the assurance that operational issues and systems questions are addressed quickly. At GroupBC, we pride ourselves on delivering world-class support. Our online knowledge base and support systems are often the first port of call, backed by telephone support from an attentive team in our UK head-office. We pride ourselves on offering professional support with a personal touch.